Customer Service
Customer Service
Turnkey delivery.
If you wish, we can take care of all the steps required to ensure your boat is ready to cruise:
- Delivery to your marina, your mooring or your home (possibility of delivery with trailer).
- Registration, flag and insurance for the country where you are going to cruise.
- Safety kit according to the legislation in force for the country in which you are going to use it.
- Instruction manual, videos and live chat for the first use.
We are always by your side
Assistance and technical support.
Magonis exports its boats worldwide and offers customer service and technical support wherever you are. Of course, that includes your country!
At your service, internationally.
Our boats are carefully inspected and tested prior to delivery to ensure they meet our high standards for quality and reliability. That is why we offer a full 2-year warranty on all our boats.
In the unlikely event that your Magonis has a technical defect, please download the warranty claim form right below, fill it and attach it to your email directed to service@magonisboats.com.
As you can see from our terms of warranty, any claims for warranty will lapse if repairs are performed by companies not previously authorized by Magonis.
For the Torqeedo motorization we count on an extensive network of local providers, including the following countries:
Denmark
Norway
The Netherlands
France
Singapore
UAE
Germany
Spain
UK
Italy
Sweden
USA
For the Mag Power motorization, we provide direct international support, including, if required, sending our technicians to your location.
Service contact
Europe & UAE
Magonis Boats SL
Service Centre
Girona, Spain
service@magonisboats.com
Customer opening times:
Mo-Fr 9.00 am – 12.00 midday and 1.00 pm – 4.00 pm
"Buying a boat has never been so easy!"
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